PRIVACY POLICY

The collection and storage of personal information by Traffic Footwear complies with all the National Privacy Principles as established by the Privacy Act 1988 (Clth).

The personal details which are collected include name, address, phone number and email address; such details are reasonably needed for the purpose of conducting our retail business including processing online orders and credit card payments and organising deliveries to customers. Further, the details collected allow us to contact customers with information about online and in-store promotions via mail or email.

In line with the National Privacy Principles we make all reasonable attempts to ensure that the information we hold about customers is accurate and up to date.

Customers are asked to advise us if their personal details change so that we can update our records. Customers are also able to access their personal details which are held by Traffic Footwear at any time via the website and update these, themselves. If at any time, customers no longer wish to receive communications from Traffic Footwear or if they wish to have their personal details removed from our database; they can request this via email, using the Contact Us screen in the website or email us at admin@trafficfootwear.com.au and staff from Traffic Footwear will comply with these requests.

SECURITY POLICY

Traffic Footwear accords the highest priority to website and credit card security. We provide a safe platform for both the storage of personal details for our customer loyalty program and also for online purchases and credit card transactions.

Traffic Footwear takes all reasonable steps to ensure the security of our systems on which your personal information is stored, including the use of secure servers which are protected in controlled facilities; thereby, protecting personal information from loss, unauthorised access and misuse.

Traffic Footwear guarantees that we will not disclose the personal details of customers to any third unrelated party. Contact information will not be sold, exchanged or made available in any way unless we are required by law to do so.

All credit card transactions are implemented under industry standard of Secure Sockets Layer (SSL) protocol which encrypts information as it is being transmitted over the internet; this means that the information is scrambled so that other computers are unable to decipher this.

For payments, customers can either use a credit card or a Pay Pal account. Customers using credit cards are not required to have a Pay Pal account. For credit card transactions, Traffic Footwear uses Pay Pal as its secure payment gateway; payments are processed in real time through Pay Pal and Traffic Footwear does not have access to customers’ full credit card information or credit card numbers.

The credit card payment is secured by Pay Pal who process online credit card transactions securely for thousands of merchants globally, providing a safe and secure online payment service.

PayPal has bank grade security; all transactions are stored in PCI-DSS compliant data centre and their Pay Pal is certified with hundreds of banks globally.

For further information re related privacy and security policies, please visit the Pay Pal website at the link provided.
https://www.paypal-australia.com.au/security

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